Privacy Policy

The controller is the legal seller identified in our Legal Notice. Privacy questions and requests may be sent to support@anorashop.com.

• name, email address, phone number, and shipping or billing address;
• order information, uploaded artwork, and personalization selections;
• support correspondence and payment transaction metadata;
• device, browser, IP address, cookie, and other technical data.

ANORA does not need to receive or store your full card number.

We may use information to process orders, prepare personalized manufacturing files, arrange delivery, verify payment, provide customer support, prevent fraud, meet legal, accounting, and tax obligations, secure and improve the service, perform analytics, and conduct marketing only where required consent exists.

Where data-protection law requires a legal basis, we rely as appropriate on performance of a contract, compliance with a legal obligation, legitimate interests such as security and fraud prevention, or consent.

We may share information only as reasonably necessary with categories of providers such as our payment processor; cloud infrastructure providers including Supabase; Printify, Printful, and other fulfillment partners; Resend for transactional email; shipping carriers; and technical image-processing providers needed to create embroidery assets.

We may also disclose information when required by law, to protect legal rights, or in connection with a legitimate business reorganization subject to appropriate safeguards.

Customer artwork is used to provide the requested service. We do not use customer artwork in advertising, social media, portfolios, or promotional materials without separate permission.

We retain personal information only as long as necessary for the stated purposes and applicable legal, accounting, and tax obligations.

Our providers may process information in different countries. Where required, we use legally recognized safeguards for international transfers.

Where EU or EEA law applies, you may have rights to access, correct, delete, restrict, or receive a portable copy of your information; object to certain processing; withdraw consent without affecting earlier lawful processing; and complain to a supervisory authority.

Where applicable U.S. state law grants these rights, you may have rights to access, delete, correct, or obtain a portable copy of personal information and to opt out of sale, sharing, or targeted advertising where applicable. ANORA does not state that it sells personal information. We will not discriminate against you for exercising applicable privacy rights.

The site is for adults. ANORA does not knowingly collect personal information directly from children under 13. An authorized adult may submit a child's drawing for an order.

If we discover direct child data in circumstances requiring parental authorization, we will take appropriate steps to delete it or obtain the required authorization.

See our Cookie Policy for information about cookies and similar technologies. We may update this policy as our service or legal obligations change and will post the updated date on this page.